DCP Roofing & Guttering
Last Updated: June 10, 2026
DCP Roofing (the “Company”) is committed to protecting the privacy of its clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that is reasonably necessary for us to provide our roofing and waterproofing services and conduct our business activities. This may include:
- Name and Contact Details: Name, phone number, email address, and physical address.
- Project Details and Property Information: Information relevant to quoting and carrying out works (e.g., property details and scope of works).
- Billing and Payment Information: Payment details and billing information for processing transactions.
- Communication Records: Records of communications between you and our team.
2. How We Collect Information
We collect information directly from you when you:
- Fill out a contact form on dcproofing.com.au.
- Request a quote or book a site inspection.
- Contact us via phone or email.
- Engage us for services.
3. Use of Your Information
Your information is used to:
- Provide accurate quotes and estimates.
- Carry out roofing and maintenance services.
- Process payments and manage your account.
- Communicate updates regarding your project.
- Comply with legal and regulatory obligations.
4. Disclosure of Information
We do not sell your personal information. We may disclose your information to:
- Subcontractors or suppliers required to complete your project.
- Professional advisors (e.g., accountants or legal counsel).
- Regulatory bodies or law enforcement if required by law.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure. This includes secure physical and digital storage solutions.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request that your information be deleted (subject to legal record-keeping requirements).
To exercise these rights, please contact us through the details provided on our website.
7. Cookies and Website Tracking
Our website may use cookies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
9. Contact Us
If you have any questions or concerns regarding your privacy, please contact us via dcproofing.com.au.